Shipping policy

Our customers do not get charged for shipping and handling. All items are shipped using FedEx, UPS and other postal services.

Please allow between 3 and 14 calendar days for your purchase to be delivered to your address. The delivery time will differ depending on the country of delivery. Be sure to check your email inbox for a delivery confirmation email from us; such email will provide details on your delivery along with parcel tracking reference.

Please keep in mind that, depending on customs requirements in the country of delivery, there may be a delay with your delivery. Furthermore, there may be local customs charges on the products you purchase.

Should a delivery be impossible for Champs Elysées SA in the given time period, the ordered shall be annulled and the entire purchase amount will be directly refunded to the purchaser's account or the desired account of purchaser.